plota.

DEVICE CHECK

Compatible phones

Plota installs on unlocked phones that already have eSIM hardware. iPhone XR, XS, and later usually qualify. Some iPhone 11 phones do not, and they look the same as the ones that do.

Some iPhone 11 phones have no eSIM

iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max support eSIM when sold in most countries. The same models sold in mainland China, Hong Kong, and Macau have two physical nano-SIM trays and no eSIM chip. iOS cannot add one later.

A locked phone is a second failure. An iPhone 11 can show an EID and still refuse Plota until the carrier unlocks it.

Model numbers

Settings → General → About. Tap Model Number until it changes to a code that starts with A.

iPhone 11 model numbers and whether they include eSIM
PhoneModeleSIMWhere it was sold
iPhone 11A2111YesUnited States, Canada, and other North American units
iPhone 11A2221YesMost countries outside mainland China
iPhone 11A2223NoMainland China, Hong Kong, and Macau. Two nano-SIMs, no eSIM.
iPhone 11 ProA2160YesUnited States, Canada, and other North American units
iPhone 11 ProA2215YesMost countries outside mainland China
iPhone 11 ProA2217NoMainland China, Hong Kong, and Macau. Two nano-SIMs, no eSIM.
iPhone 11 Pro MaxA2161YesUnited States, Canada, and other North American units
iPhone 11 Pro MaxA2220YesMost countries outside mainland China
iPhone 11 Pro MaxA2218NoMainland China, Hong Kong, and Macau. Two nano-SIMs, no eSIM.

Check the phone you have

  1. 01

    Look for an EID

    Settings → General → About. An EID means the phone has eSIM hardware. No EID means Plota cannot install.

  2. 02

    Look for Add eSIM

    Settings → Cellular, or Mobile Data on Android. The row is Add eSIM, Add Cellular Plan, or Download a SIM.

  3. 03

    Confirm it is unlocked

    Settings → General → About → Carrier Lock on iPhone. It should say No SIM restrictions. A locked phone can block a travel eSIM.

iPhone

iPhone XR, iPhone XS, and every iPhone after them can use Plota when the phone has an EID and is unlocked. Update to a current iOS before you install.

  • iPhone 16e, iPhone 16, 16 Plus, 16 Pro, 16 Pro Max, and later

    eSIM is built in. US iPhone 14 and later are often eSIM-only, and those still work.

  • iPhone 15, 15 Plus, 15 Pro, 15 Pro Max

    Works unlocked. Mainland China units of this generation use two physical SIMs.

  • iPhone 14, 14 Plus, 14 Pro, 14 Pro Max

    Works unlocked outside mainland China, Hong Kong, and Macau.

  • iPhone SE (2nd generation, 2020) and iPhone SE (3rd generation, 2022)

    Both have eSIM, including units sold in Hong Kong and Macau.

  • iPhone 13, 13 mini, 13 Pro, 13 Pro Max

    iPhone 13 mini has eSIM in Hong Kong and Macau. The other iPhone 13 models from mainland China, Hong Kong, and Macau use two nano-SIMs.

  • iPhone 12, 12 mini, 12 Pro, 12 Pro Max

    iPhone 12 mini has eSIM in Hong Kong and Macau. The other iPhone 12 models from mainland China, Hong Kong, and Macau use two nano-SIMs.

  • iPhone 11, 11 Pro, 11 Pro Max

    Works only with an EID. A2223, A2217, and A2218 do not. See the iPhone 11 section.

  • iPhone XS and iPhone XS Max

    iPhone XS has eSIM, including in Hong Kong and Macau. iPhone XS Max from Hong Kong and Macau uses two nano-SIMs.

  • iPhone XR

    Works in most countries. Hong Kong and Macau units use two nano-SIMs and have no eSIM.

Android

Android support depends on the exact model and the country it was sold in. Use the EID check. A brand name alone is not enough.

  • Google Pixel 3 and newer

    Pixel 3, 3a, 4, 5, 6, 7, 8, 9, and later usually include eSIM. Confirm an EID. A few early regional units do not.

  • Samsung Galaxy S20 and newer flagships

    S20, S21, S22, S23, S24, S25, and later, plus Galaxy Z Flip and Z Fold. Galaxy S20 FE and some carrier-branded S20 phones have no eSIM.

  • Samsung Galaxy Note 20 and Note 20 Ultra

    eSIM on most unlocked units. Carrier models vary. Check for Add eSIM before you buy.

  • Recent Galaxy A series

    Many 2023 and newer models, including A54 and A55, have eSIM. Older A-series phones usually do not.

  • Other Android phones

    Motorola Razr, recent Edge phones, and some Oppo, Xiaomi, and Sony flagships. Plota installs only when the phone shows Add eSIM or Download a SIM, and the phone is unlocked.

Tablets

  • iPad with cellular

    iPad Pro from 2018, iPad Air (3rd generation) and newer, iPad (7th generation) and newer, iPad mini (5th generation) and newer. Wi-Fi-only iPads have no eSIM.

  • Android tablets with eSIM

    Only models that show Add eSIM in network settings. Most Wi-Fi tablets cannot use Plota.

These phones cannot use Plota

  • iPhone 11, 11 Pro, and 11 Pro Max from mainland China, Hong Kong, or Macau

    Model numbers A2223, A2217, and A2218. Two physical SIM trays. No EID. No eSIM hardware.

  • iPhone XR and iPhone XS Max from Hong Kong or Macau

    Dual nano-SIM. No eSIM.

  • Most iPhones bought in mainland China before the newest eSIM models

    Apple enables eSIM in mainland China on iPhone Air, iPhone 17e, and iPhone 18 Pro / 18 Pro Max. Earlier China iPhones, including every China iPhone 11, cannot install a travel eSIM.

  • iPhone X, iPhone 8, iPhone 7, and iPhone SE (1st generation, 2016)

    No eSIM hardware.

  • Carrier-locked phones

    A locked iPhone 11 can show an EID and still reject Plota. Ask the carrier to unlock it before you buy.

Still unsure before you pay? Email hello@plota.app with the model number from About. Or browse plans if the phone checks out.

Get an eSIM

Compatible phone questions